FAQ on Rewards
How do I sign up for Rewards?
Click the blue Rewards button at the bottom right of our website.
I've signed up at the store, do I have to create an account on the website too?
Yes. Please use the same email address to create an online account.
How much do I need to spend to get Roses?
- Every S$1 spent (in-store and online) → 5 Roses
- eg. S$100 → 500 Roses
Is spending the only way to earn Roses?
You can also earn Roses by completing your profile and following us on Instagram! For steps, click the blue Rewards button at the bottom right of our website.
How many Roses do I need to redeem discount codes?
- 1250 Roses → $5 off
- 2500 Roses → $10 off
- 3750 Roses → $15 off
Where can I use my Roses?
- In-store (58 Bussorah Street, Singapore)
- On this website
How do I check / redeem my Roses?
- Click on the blue rewards button
- Log in (if you haven't)
- It will show how many Roses you have, and if you can redeem
- Click the blue "Redeem" button if you have enough Roses
- Use the coupon code at checkout :)
What is the Birthday Reward?
- If you have included your birthday information in your rewards account ONE MONTH prior to your birthday, you are eligible to earn birthday rewards.*
- It is a one-time use, 15% off code, specific to your account
- The coupon will be sent to your registered email address
My birthday is this month. I've yet to receive a coupon.
Assuming you've included your birthday information more than one month ago, you will receive the coupon 7 days before your birthday
When does it expire?
3 weeks after your birthday
Can I transfer this coupon to my friend?
The coupon is non-transferable and is linked to your registered email address
*Why do I need to include my birthday information one month prior?
This is an automated fraud prevention measure