How do I sign up for Rewards?
Click the blue Rewards button at the bottom centre of our website.
I've signed up at the store, do I have to create an account on the website too?
Yes. Please use the same email address to create an online account.
How much do I need to spend to get Roses?
- Every S$1 spent (in-store and online) → 5 Roses
- eg. S$100 → 500 Roses
Is spending the only way to earn Roses?
You can also earn Roses by completing your profile and following us on Instagram! For steps, click the blue Rewards button at the bottom centre of our website.
How many Roses do I need to redeem discount codes?
- 1250 Roses → $5 off
- 2500 Roses → $10 off
- 3750 Roses → $15 off
Where can I use my Roses?
- In-store (58 Bussorah Street, Singapore)
- On this website
How do I check / redeem my Roses?
- Click on the blue rewards button
- Log in (if you haven't)
- It will show how many Roses you have, and if you can redeem
- Click the blue "Redeem" button if you have enough Roses
- Use the coupon code at checkout :)
What is the Birthday Reward?
IMPORTANT: If you just signed up and your birthday is this month, you will only be eligible for birthday rewards next year
The Birthday Reward is a one-time use, 15% off code, specific to your email account.
A birthday email will be sent to your registered email address seven days before your birthday. You have to click on the CLAIM REWARD button in this email. You cannot access the birthday discount, whether online or in-store, if you do not click on this button.
If you unsubscribe from our marketing emails, you will not receive the email for birthday rewards and therefore would not have access to the birthday discount code.
When does the code expire?
3 weeks after your birthday
Can I transfer this code to a friend?
The code is non-transferable and is linked to your registered email address
Why do I need to update my birthday information one month prior?
This is an automated fraud prevention measure
Where can I claim the Birthday Reward?
You can claim it either online or in-store.
The book I'd like to purchase is out of stock. Can I use the Birthday Reward later?
The Birthday Reward is applicable only during the period of validity and only for books that are in stock at the point of purchase. Perhaps there are other titles that you might like to consider inshaAllah.
How do I input my birthday details?
1) Click on the blue "Check Rewards" button
2) Click on "Earn", then click on "Complete Profile"
3) Add in your birthday